About

Navigating Business Challenges with Expertise

At Conflux, our Field Services are dedicated to providing on-site support that ensures your operations run smoothly and efficiently. We understand the critical role that field services play in maintaining productivity, minimising downtime, and delivering exceptional customer experiences. Team is comprised of highly skilled and experienced technicians who are equipped to handle a wide range of on-site support needs. We prioritise quick response times and effective solutions, ensuring that any issues are addressed promptly and efficiently. By leveraging the latest technology and best practices, we ensure that your equipment and systems are always operating at their best.

Our Journey

Established in 1996, Conflux was founded to bridge a significant gap in the IT market. During that time, many IT buyers and managers struggled to easily purchase technology from tier-one suppliers. We identified this challenge and dedicated ourselves to providing a solution. Leveraging our deep IT expertise, we quickly gained a keen understanding of managers’ needs, allowing us to offer high-touch, customized services.

Our Approach

We are passionate about seeing businesses stay agile, collaborate effectively, and optimize their resources beyond expectations. This philosophy is the backbone of how we operate our own business. Unlike large enterprises bogged down by bureaucracy, Conflux, is nimble, responsive, and cost-effective. Our independence ensures that we answer solely to our customers, allowing us to deliver swift and efficient solutions tailored to your needs.

Our Presence

With offices in Washington, North Carolina, and Arizona, we provide single-source, end-to-end IT solutions that drive noticeable efficiencies and contribute positively to your bottom line. Our extensive certifications and industry expertise empower us to deliver exceptional service and support across a wide range of IT needs.

Commitment to Excellence

We are committed to maintaining the highest standards of professionalism and excellence in every project we undertake. Our team of dedicated professionals works tirelessly to ensure that our solutions not only meet but exceed your expectations. We pride ourselves on our ability to listen closely to your needs and move quickly to implement effective solutions.

Our Certifications

We take pride in our certifications, which underscore our commitment to quality and industry standards:
ITIL-3 Certification
Microsoft Registered Refurbisher
A+ Certification
Management Action Program Certification
HP Accredited Platform Specialists
Lenovo Desktop System Management
Lenovo Notebook Systems Services
Lenovo Warranty for Administrators
Partnering Customers for Life Certification
NAID
These credentials validate our expertise and ability to deliver top-tier IT solutions that meet the highest standards of excellence.

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